Our sustainability targets

Food For A Better World

We believe that everything is connected. A healthier planet creates better ingredients, which create more delicious and nutritious food, and this in turn creates healthier people and communities. We seek to improve the lives of our communities and our planet through the work we do and the way we work. We aim to source and supply the finest food and ingredients, responsibly and with care for generations. In 2021 we pledged to deliver on seven key sustainability targets to ensure we help create a more sustainable future for our planet, products and people.


To achieve net zero emissions across the Group’s own operations by 2030 and our entire supply chain by 2040

Our priority is to reduce carbon emissions which come from our own operations. We’ve already reduced our emissions with a number of initiatives, including installing solar panels on our bakery roof, for example – but we will do much more.

By May 2022 we will have further reduced our carbon emission intensity, continued work on setting our science-based targets and have also invested in credible initiatives to offset residual emissions.

In addition to investing in carbon saving solutions, we have formed working groups specifically targeting ways in which we can reduce carbon – such as our logistics teams working collaboratively across the Group to find more carbon-friendly ways to operate. We use 100% green electricity and are trialing green gas.


To join the UK Plastics Pact and work towards refillable solutions

We are committed to reducing the amount of plastic in our supply chain and have already made good progress in this work. A good example is Club Zero at Abel & Cole, the first online retailer to offer organic food in refillable containers nationwide.

Plastic plays an important role in helping us keep food safe and fresh to eat, reducing unnecessary food waste. Where we can’t remove plastic from our business, by May 2022 we will offer our customers options to refill and re-use. 


By 2030, we will be able to trace 100% of ingredients or products over which we have direct control back to their origin in all of our businesses

Traceability is really important from a food safety perspective and also from an ethical perspective  – we need to know the ingredients we use are safe and that they are also coming from somewhere which respects people and the environment.

By May 2022, we will ensure our traceability system is independently audited annually and internally at least every Quarter with a minimum 95% success rate.

With five different food businesses joining our Group at various stages of their development, they all have a slightly different approach. We will introduce a standardised Group Ethical and Sustainable Procurement Policy, a Group Technical Sourcing Policy and annually review supplier codes of conduct, to ensure we’re all working towards the same goals together.

Food Waste

To cut food waste by half by 2030

Food waste happens but we need to do our best to reduce it as much as possible. By May 2022 we will have reduced our food waste by at least 5%.

And where we do have surplus food which is edible, we’re doing our best to make sure it goes to feed those who need it most. We have already put a number of measures in place in all of our businesses to make sure as much as possible finds a good home.


100% of our consumer products will be accredited to standards that help consumers make healthier and more sustainable choices by 2030

We want to make it easy for people to choose food which offers health and environmental benefits and by May 2022 will use well-known accreditations on our labelling to help people make informed choices when they buy their food.

Our Jacksons of Yorkshire brand for example is palm-oil free and uses the relevant logo on pack. The brand has also made a pledge to include more fibre in our bread and this is another benefit we will be sharing on pack.

Another good example is our Abel & Cole meat-free meal kits, which tell shoppers via the website how much carbon they’re saving by not eating the meat version of that meal.


Prioritise the funds, spare food, knowledge and people power available to us to make the biggest impact possible in our communities

By May 2023, we will have donated £200k in cash to charity, completed 400 volunteering days across our Group and diverted surplus food to good causes.


To pay all our employees a living wage as defined by the Living Wage foundation by 2030

We reward our colleagues in line with our values, two of our businesses are already accredited by the Real Living Wage foundation and much work has taken place across the Group to raise pay levels. We also offer a range of benefits to support the wellbeing of our colleagues.

By May 2022, we will have further considered the case for transition to Real Living Wage.